Privacy Policy

Information on the Processing of Personal Data under the General Data Protection Regulation (GDPR)

We take the protection of your personal data very seriously and process it strictly in accordance with the legal requirements of the European Union (GDPR), the German Federal Data Protection Act (BDSG), and the Telecommunications and Telemedia Data Protection Act (TTDSG).

This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data on our website and in connection with our services.

1. Data Controller

AllGrund Immobilien GmbH
Immanuel-Kant-Str. 35
63303 Dreieich
Germany

Phone: +49 6103 310847
Fax: +49 6103 8073755
Email: service@allgrund.de

Managing Directors:
Irmi Tjarks-Talkenberger, Peter Talkenberger

2. Contact for Data Protection

We are not legally required to appoint a Data Protection Officer.
Please direct any questions regarding data protection to our management team:
datenschutz@allgrund.de

3. General Information on Data Processing

We process your personal data only if legally permitted (Art. 6 GDPR) or if you have given your consent. Providing data is voluntary, but in some cases necessary for contractual or pre-contractual purposes.

Purposes of processing:

• Operating and optimizing our website (incl. error analysis)

• Providing property listings (sale/rental)

• Facilitating real estate transactions (seller/landlord)

• Property valuation tools

• Credit checks in case of interest

• Newsletter delivery (upon consent)

• Contract execution and accounting

• Compliance with legal retention obligations

Legal bases:

• Art. 6(1)(a) GDPR – Consent

• Art. 6(1)(b) GDPR – Contractual necessity

• Art. 6(1)(c) GDPR – Legal obligation

• Art. 6(1)(f) GDPR – Legitimate interest

Data retention:
Data is stored only for as long as necessary. Legal retention periods (e.g., § 257 HGB, § 147 AO) may require storage for up to 10 years, or 30 years in exceptional cases.

4. Website Access and Log Files

When you visit our website, the following data is automatically collected:

• Anonymized IP address

• Date and time

• Accessed pages

• Browser type and version

• Operating system

• Referrer URL

Purpose: technical availability, IT security
Legal basis: Art. 6(1)(f) GDPR
Retention: up to 14 days

5. Cookies and Tracking Technologies (TTDSG)

We use cookies and similar technologies on our website. Storage or access is based on Section 25 TTDSG in conjunction with Art. 6 GDPR.

Consent is managed through our cookie banner (consent management tool).

5.1 Google Analytics

Provider: Google Ireland Ltd., Dublin, Ireland
Purpose: Usage analysis
IP anonymization is activated.
Legal basis: Art. 6(1)(a) GDPR
Opt-out: Browser add-on

5.2 reCAPTCHA

Provider: Google Ireland Ltd.
Purpose: Protection against abuse (e.g., spam)
Legal basis: Art. 6(1)(f) GDPR

6. Contact Forms & Appointment Booking

When you contact us via form or book an appointment through YouCanBook.Me, we process your data only to handle your request.

Provider: YouCanBook.Me Ltd.
Privacy policy: youcanbook.me/privacy
Legal basis: Art. 6(1)(b) or (a) GDPR

7. Newsletter

We use MailerLite to manage newsletter subscriptions.

Provider: UAB "MailerLite", Lithuania
Privacy policy: mailerlite.com/legal/privacy-policy

We use a double opt-in process.
You may unsubscribe at any time via the link in each newsletter or by email to unsubscribe@allgrund.de.

Legal basis: Art. 6(1)(a) GDPR

8. Property Value Estimation Tool (Sprengnetter)

To provide a free initial valuation, we use a tool provided by:

Sprengnetter Real Estate Services GmbH, Bad Neuenahr-Ahrweiler, Germany
Privacy policy: sprengnetter.de/datenschutz

Processed data: property data, address, email, anonymized access data
Other processors: Mapbox, Mailchimp, Microsoft

Legal basis: Art. 6(1)(a) or (f) GDPR

9. Energy Performance Certificates (Immoticket24)

Energy certificates are provided via:

Immoticket24.de GmbH, Welling, Germany
Privacy policy: energieausweis-online-erstellen.de

Legal basis: Art. 6(1)(b) GDPR

10. Credit Checks

For specific cases (e.g. rental or purchase interest), we conduct credit checks via:

Creditreform Boniversum GmbH, Neuss, Germany
Privacy policy: creditreform.de/datenschutz

Legal basis: Art. 6(1)(f) GDPR

11. Your Rights under GDPR

You have the following rights under Articles 15–22 GDPR:

• Right of access (Art. 15)

• Right to rectification (Art. 16)

• Right to erasure (Art. 17)

• Right to restriction of processing (Art. 18)

• Right to data portability (Art. 20)

• Right to object (Art. 21)

• Right to withdraw consent (Art. 7(3))

• Right to lodge a complaint with a supervisory authority (Art. 77)

12. Supervisory Authority

Hessian Commissioner for Data Protection and Freedom of Information
Postfach 3163
65021 Wiesbaden
Germany
Email: poststelle@datenschutz.hessen.de
Phone: +49 611 1408-0

13. Data Security

We use SSL encryption (https) and implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

14. Updates to this Privacy Policy

This Privacy Policy was last updated in April 2025.
We reserve the right to amend this policy to reflect legal or technical changes.
The current version is always available at:
https://allgrund.immo/datenschutzerklaerung