Withdrawal policy information

Revocation (cancellation of contract) Instructions: The client may cancel his contract within 14 days without giving a reason in written text form (e.g. letter, fax, e-mail). The period begins upon receipt of these instructions in text form, however not prior to conclusion of the contract. In order to maintain the cancellation period it is sufficient to send the revocation to AllGrund Immobilien GmbH., Immanuel-Kant-Straße 35, 63303 Dreieich or fax to 06103/8073755 or e-mail to service@allgrund.com.
After proper cancellation all payments already made are immediately, at the latest within fourteen days of receipt of the revocation, refunded to the client. The client will not be charged a fee for this refund. For this repayment, we will use the same form of payment that you used in the original transaction, unless otherwise agreed with you.

Contract for Services Rendered Before the Expiry of the Revocation Period
By signing this contract (i.e. asking for the address of the property or insisting on visiting it before the 14 days after receiving this cancellation policy) the client expressly instructs the agent to begin his services before the end of the cancellation period. The client is herewith informed of this and agrees that in the event of cancellation of the contract the client agrees that he/she is to pay a fee appropriate and in alignment with market rates for services rendered up to the revocation period, which corresponds to the portion of the service already provided as part of the overall scope of the contracted services. If proof is provided by agent to client of an opportunity for the conclusion or negotiation of a contract for buying property, this corresponds to – is equal to - the total amount of services delivered. In other words: Before you ask to see a property offer physically or by getting the address, be aware that you declare the waive your right to cancel the agency contract later!

Cancellation of Revocation Right With Services Fully Rendered
The client is aware that his 14-day right of revocation as set forth in this agreement expires as soon as we have rendered the contracted services fully and properly.

Note acc. to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013: Click here to access the European Union's online dispute resolution platform: http://ec.europa.eu/consumers/odr/